Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • In the Web Hosting Control Panel you can find a detailed Help section offering numerous instructional articles and commonly asked questions. They are contributed by our support team of skillful technicians. Just fill in your question and our clever software will show you the most appropriate answer.

  • Top quality support service
  • Educational Videos

  • For those who wish to learn how to resolve a frequently encountered issue by watching an instructional video clip, we have added a collection of video tutorials to our Web Hosting Control Panel. All the educational video clips are brief and easy to follow. They offer you visual presentations of various website administration operations.

  • Intuitive help center
  • A Sixty–Minute Ticket Response Time Guarantee

  • We back up all semi–dedicated servers with a 24/7/365 client support service and a 1–hour response time guarantee. Our experienced customer service technicians will be at your disposal 24–7–365 to respond to your queries and to rectify any issue that you could come across. Simply send a trouble ticket from the Help Center and we will reply to you in no time.