Irrespective of the fact that the web hosting service provided by the different companies is more or less identical, each provider has a personalized platform with its own tweaks and different ways to execute specific things. In such a situation, an information-ridden knowledge base will be stunningly useful both for persons with zero prior experience and for technically proficient individuals who will sooner or later find out how particular operations are accomplished, but will lose time in the process. The objective of such a knowledge base is to make the service fast and easy to use, saving users plenty of time and energy. The result is more gratified customers, since they can effortlessly find the info they desire, and a lot less work for the client support engineers, because usually the vast majority of the enquiries and difficulties that customers have got are already described in the knowledge base. Given that the articles are adequately written and encompass more things, you’ll be able to find out more not only about your own account, but also about the hosting service in general.
Extensive Online Documentation in Cloud Hosting
All cloud hosting that we offer feature a detailed knowledge base where you can find all you need to know with regard to your hosting account. Whether you intend to create a brand-new MySQL database, to redirect a domain by means of an .htaccess file or to set up an email address on your desktop computer or cellular phone, you can just read our step-by-step help articles and all the info that you require will be there. When you open a certain section of the Hepsia Control Panel, you will see articles that are associated with the functions that you can access through it. If you want to see the whole article list and get familiar with all the features that Hepsia is offering, or simply to read general information about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our best to encompass any issue that you may possibly chance upon, but if you don’t find the information that you want, you can always contact us, as our client support staff members are on duty 24/7/365.
Extensive Online Documentation in Semi-dedicated Servers
We have prepared an elaborate knowledge base for all our present and future clients, so if you buy a semi-dedicated server package through us, you’ll be able to find any information that you need at any moment. We have a ton of informative help articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file access permissions?" are just 2 instances. Our step-by-step manuals will help you accomplish anything you wish – extract an archive file, import a database, forward a domain, and so on. In addition, we’ve also got troubleshooting guidelines, which will allow you to discover what causes a certain problem and the likely solutions for it. If you’re unable to send e-mail messages or your domain name opens an HTTP 500 error message, for example, you can browse our knowledge base and correct the issue immediately. You can access the articles through each Control Panel section, as well as through the all-inclusive Help section.