A 99.9% Server Uptime
Our cloud hosting platform is based on a steady, top–drawer hardware configuration and a heavily tweaked version of Linux. This is why, regardless of what your site is, or how many site visitors you have, or even in case there’s a DoS attack, our machines will remain up and your websites will stay visible online.
All cloud hosting plans include a 99.9% server uptime guarantee. And irrespective of which datacenter you choose, our uptime guarantee remains the same.
A 99.9% Network Uptime
When you build your own cloud hosting system, it’s crucial to also build your own network architecture. This is why we built a custom–configured internal network in all our data center facilities. Based on top–hole Juniper routers and switches, our internal network allows for faster–than–light data transfer speeds and is completely redundant.
Because of this, you can enjoy a 99.9% network uptime in our data center in US, in our data center in UK, in our data center in FI, in our data center in Eastern Europe as well as in our data center in AU, regardless of which hosting offer you have selected.
A 30–Day Money–Back Guarantee
Like with any other service, when it is your hard–earned money at risk, you can’t feel really safe. That is the reason why, with each of our cloud hosting packages our company offers a 30–day money–back guarantee. In case you don’t feel pleased with our web hosting service or if you have to get a bit more powerful web hosting solution, such as a VPS servers or a dedicated servers – we will give you a full refund, with no concealed fees or return taxes.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a response, you’re aware of how irritating this can be, even more so when your website is on the line. This is exactly why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be available to you and they’ll respond to you in under sixty minutes. And the best thing is that their average response time is under twenty minutes!